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Yes, we offer a 48-hour warranty on any services performed by a FixlersPro, including repairs, installs, and more. If something goes wrong within 48-hours of your project - we’ll take care of it 100% on us (unless otherwise specified).
Download the Fixlers app, create your account, and complete your profile to order your first service. You can also order a service by phone during regular business hours at: 888-683-8483. Please note, you will need to download the app to use Fixlers features such as project tracking, cashless payment, and more.
If there are no FixlersPros available or qualified to accept your service request, we will let you know within 24 hours. For more assistance, email services@fixlers.com to connect directly to a Fixlers rep during regular business hours.
If you are not happy with your FixlersPro's service for any reason, please contact us at services@fixlers.com.
When creating your service request, please include as many details as possible to customize your order. You can also send pictures, videos, or links to show your FixlersPro any requirements and/or preferences. The more information you can provide, the easier it is for your FixlersPro to deliver a job done right the first time.
It’s free to cancel anytime up to 12 hours before your service appointment. You will still be able to cancel at an additional fee within 12 hours of your scheduled service time.
Fixlers uses your ratings to personalize your service and FixlersPro experience. Remember to rate and review your FixlersPro after every job to let us know how it went—and make Fixlers work better for you. We’ll ask you about Rating and tipping a FixlersPro’s quality of work, customer service, and overall satisfaction. After rating, you can also add a tip and/or comments to show appreciation for a great job.
Looking for a specific service that’s not in the Fixlers system? You can create a manual request with your service details or order a service provider on a hourly basis to get the job done. For any questions about setting up a manual service request, chat with us through the in-app chat system, email us at services@fixlers.com or call us at 8886838483 during regular business hours.
Fixlers is a platform for ordering on-demand handyman services for your home, office, and vehicle. Think of us as a marketplace for screened, guaranteed professionals that can take care of your entire to-do list.
Currently, Fixlers is available in parts of New York, New Jersey, Connecticut, Maryland, and Michigan. We’re constantly expanding, so check back regularly. You can also sign up to be notified when Fixlers reaches your area by checking in the footer of our website using your zip code.
Fixlers is a cash-free platform—and saving your payment information makes it simple to book orders in just a few clicks. Your account will only be charged when the job is completed. See below for more details: How does payment processing work? When booking a service, you authorize Fixlers to place a pre-sale authorization on your account for the estimated price. Your charge will then be processed when your technician reports the project completed.
When booking a service, you authorize Fixlers to place a pre-sale authorization on your account for the estimated price. Your charge will then be processed when your technician reports the project completed.
We work hard to make sure your FixlersPro's are top-notch. If your FixlersPro hasn’t arrived or contacted you after 15 minutes from your scheduled appointment time, reach out and let us know! Your service request will be automatically resynced to complete your order with a new FixlersPro, or canceled at your request. We will also place a penalty on the FixlersPro. Any FixlersPro with 3 no-show reports is removed from our platform.
A little traffic can happen to anyone. FixlersPro’s may show up to 15 minutes after your scheduled time or reach out to you via the Fixlers chat to coordinate any delays. If a FixlersPro did not show up or contact you after 15 minutes, use the in-app chat to report the issue and receive immediate assistance during regular business hours. If your order included priority delivery, you will receive a full refund for your extra costs.
Prices are based on industry standards and local averages. We pride ourselves on setting fair market prices that work for you and your FixlersPro.
Your safety is our top priority, and that means we do everything we can to protect your personal information. Our app and database are built with strict adherence to today’s best practices and security protocols. We use all best practices and protocols to protect everything. Our servers are PCR compliant and databases protected with 256 bit AES.
Your information allows us to provide a seamless ordering process without compromising your safety. We protect your data with robust privacy precautions and cyber-security protocols.
If you are running late, you must inform your client immediately and reschedule if necessary. If you do not arrive at your client’s location or contact your client within 15 minutes after your appointment time, your job will be canceled. Each no-show incurs a penalty. After 3 no-shows within a month, your FixlersPro account will be permanently terminated.
If you need to cancel or reschedule a service call, contact your client as soon as possible.
We expect our FixlersPro's to communicate with clients reasonably, calmly, and professionally at all times—no matter what happens on the job. If your client isn’t satisfied with your project, your best bet is to see what you can do to improve the finished product with some extra time and effort. If you need guidance for any reason, or if you believe the client to be at fault, please be in touch with Fixlers right away: by chat, phone, or email.
Fixlers is a platform for ordering on-demand handyman services for your home, office, and vehicle. Think of us as a marketplace for screened, guaranteed professionals that can take care of your entire to-do list.
Currently, Fixlers is available in parts of New York, New Jersey, Connecticut, Maryland, and Michigan. We’re constantly expanding, so check back regularly. You can also sign up to be notified when Fixlers reaches your area by checking in the footer of our website using your zip code.
Prices are based on competitive industry standards and local averages. We pride ourselves on setting fair market prices that work for you and your clients.
FixlersPros are paid once a week via direct deposit. Your deposit will go through on Tuesday with your earnings from the previous week.
Yes. The FixlersPro app is 100% required for all FixlersPros so that clients can easily hire and communicate with you.
Your safety is our top priority, and that means we do everything we can to protect your personal information. Our app and database are built with strict adherence to today’s best practices and security protocols. We use all best practices and protocols to protect everything. Our servers are PCR compliant and databases protected with 256 bit AES.
If you’re certified, licensed, or just good with your hands, you can become a FixlersPro and earn cash. Download the FixlersPro app, create your account, and complete your profile to apply. You can also join the team by visiting our website or by phone during regular business hours at: 888-683-8483.
All FixlersPros applicants need to provide their personal information to undergo a Fixlers background check. We also required you to complete a W9 to receive your payments.